[Michlib-l] New York Times Comment About Library Workers

[circ at whitecloudlibrary.org]

Thank you for sharing!  

 

From: Michlib-l <michlib-l-bounces at mcls.org> On Behalf Of Kristin LaLonde
via Michlib-l
Sent: Thursday, December 5, 2024 1:01 PM
To: michlib-l at mcls.org
Subject: Re: [Michlib-l] New York Times Comment About Library Workers

 

With everything being automated these days, even though I am trained in many
different things, I often find that the biggest value that I bring to my
patrons/ customers is just being a friendly, available and helpful human
being.

 

Thanks for sharing!

 

Kristin LaLonde, MLIS, AHIP

Health Sciences Library Manager
MyMichigan Health 
4005 Orchard Drive
Midland, Michigan 48670

Phone (Midland) (989) 839-3262

Phone (Gratiot) (989) 466-7047

 <mailto:kristin.lalonde at mymichigan.org> kristin.lalonde at mymichigan.org

 



 

From: Michlib-l <michlib-l-bounces at mcls.org
<mailto:michlib-l-bounces at mcls.org> > On Behalf Of Megan Summers via
Michlib-l
Sent: Thursday, December 5, 2024 12:04 PM
To: Jennifer Perryman via Michlib-l <michlib-l at mcls.org
<mailto:michlib-l at mcls.org> >
Subject: [Michlib-l] New York Times Comment About Library Workers

 


!

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A relative sent me a comment from a New York Times article entitled "Human
Interaction Is Now a Luxury Good." I wanted to share it with my fellow
library workers!

 

"I worked as a librarian in academia for many years. One day while I was on
the reference desk I got a call from an emeritus professor who had some
questions about navigating the university website. During our interaction,
he said repeatedly how nice it was to immediately get a helpful person on
the phone who took the time to answer his questions, especially someone who
was nice and kind.

Anyway, I do hope the author of this book interviewed librarians also. They
are on the front lines, doing this important work to help people get their
information needs met, which can be especially difficult given how much
misinformation is out there.

Public librarians in particular also have to deal with a lot of patron
anger, especially these days. This is exhausting even on the best day, all
while getting paid a fraction of what they really deserve in exchange for
this kind of emotional labor."

 

Happy Holidays and Happy New Year!

 

Best,

 

Megan Summers (she/her)

Assistant Manager

 

Sherwood Forest Branch

7117 W. 7 Mile Rd./Livernois

Detroit, MI, 48221

313-481-1840

msummers at detroitpubliclibrary.org <mailto:msummers at detroitpubliclibrary.org>


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