[Michlib-l] Hoopla

[Irwin, Sandy]

We are also not discontinuing. However, we have made the following adjustments:

  *   Reduced the number of allowable checkouts per customer;
  *   Stopped emailing people about renewing items they still have;
  *   And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill.
I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet). We shall see…

Sandy Irwin (she/her/hers)
Director
Royal Oak Public Library
248-246-3710
222 E 11 Mile Rd.
Royal Oak, MI 48067
ropl.org
[cid:image001.png at 01DB92A7.855BA0D0]


From: Michlib-l <michlib-l-bounces at mcls.org> On Behalf Of Sarah Skinner via Michlib-l
Sent: Tuesday, March 11, 2025 4:51 PM
To: EMAIL TEAM <hartfordlib at yahoo.com>
Cc: Michlib-l ListServ <michlib-l at mcls.org>
Subject: Re: [Michlib-l] Hoopla


WARNING: This email originated from outside The City of Royal Oak. Do not click on any links or open any attachments unless you recognize the sender and are expecting the message.
I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too.

On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <michlib-l at mcls.org<mailto:michlib-l at mcls.org>> wrote:
Dear Librarians,

Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.

Stephanie Daniels, Director
Vanderlyn Community Center & Hartford Public Library
12 Church Street<https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g>
Hartford, MI 49057
(269)588-5103
http://www.hartfordpl.michlibrary.org/
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