[Michlib-l] Staff Disengagement Training

Dillon Geshel dgeshel at pldl.org
Wed Jul 27 11:33:31 EDT 2016


I'm looking for any resources that help library staff deal with disengaging
from patron conversations, or finding an appropriate exit point when a
conversation is difficult to end.



Dillon Geshel
Library Director
Portage Lake District Library
58 Huron Street, Houghton MI
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20160727/298c11c2/attachment.html>

More information about the Michlib-l mailing list