[Michlib-l] Staff Disengagement Training

[Dillon Geshel]

Hello,

I'm looking for any resources that help library staff deal with disengaging
from patron conversations, or finding an appropriate exit point when a
conversation is difficult to end.

Thanks,

Dillon

-- 
Dillon Geshel
Library Director
Portage Lake District Library
58 Huron Street, Houghton MI
(906)-482-4570
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