[Michlib-l] Branch Youth Assistants

[Samantha Jordan]

Good morning,

Do any libraries in Michigan have Branch Youth positions like this where
they do not require an MILS?

*Position Title* Branch Youth Assistant
*Level/Unit* 8
*FLSA Status* Non Exempt
*Beginning Pay* $16.13-$18.97, Hourly
*Pay Range* $16.13-$21.81, Hourly
*Agency*
*Location*
*Education & Experience*

   - Bachelor's degree from an accredited four-year college or university.
   -

   Previous experience working with children and/or experience in public
   libraries.

*Hours*

   -

   Full Time, standard 40 hour work week.
   -

   Work up to two evenings and variable Saturdays and Sundays. Manager
   arranges work schedule.


   -

   Required to adapt to a flexible schedule as arranged by the Manager to
   meet scheduling needs.

*Requirements*

   -

   Strong public service orientation and commitment to excellent and
   genuine customer service.


   -

   Excellent verbal and written communication skills, as well as strong
   organizational skills.
   -

   Experience working with computers, including Internet, Microsoft Office,
   Google Suite, and Windows and Mac OS.
   -

   Problem solve in a professional manner with Library patrons, co-workers,
   and supervisors.
   -

   Physical agility and strength to bend, reach, lift, and move library
   materials (20-25 lbs.) and to stand for long periods of time.
   -

   Willing to work at or transfer to other service areas or branches.


   -

   Accept and manage change.
   -

   Maintain patron and staff confidentiality.
   -

   A valid State of Indiana Librarian Certification, Level 5 as a condition
   of employment.

*Ability To*

   - Work patiently and creatively with all ages.
   - Form and maintain excellent working relationships with staff at all
   levels.
   - Maintain composure and overcome stress in any situation.
   - Learn the library's automated system, as well as self-service
   technology.
   - Exercise initiative, be enthusiastic, creative, flexible, energetic,
   value diversity, and possess a sense of humor.
   - Interpret and communicate Library services, philosophy, policies, and
   procedures to patrons in a courteous, friendly, and positive manner using
   one’s best judgment.

*Job Statement*

*Essential Job Duties*

Provide customer service and reference assistance to patrons. Develop and
implement programming and outreach for children. Under the direct
supervision of the Area Branch Manager, the Branch Youth Assistant will:

1. Provide hands-on customer service at designated public service stations
at least 60% of the workweek.

2. Assist patrons with account functions and with the use of computers and
devices. Troubleshoot computers, copiers, and equipment as needed. Perform
cash register operations and daily departmental procedures.

3. Provide readers’ advisory, reference and directional services to patrons.

4. Plan and perform Storytimes, experiences and programs in-house and
off-site.

5. Participate in a variety of departmental initiatives, projects, and
tasks.

6. Under the direction of the Collection Development department, assist
with collection maintenance for departmental materials.

7. Demonstrate deep knowledge of Children's literature and early literacy
educational methods. Keep abreast of library, publishing, and popular
culture trends. Actively participate in training, Library committees, and
in-service opportunities.

8. Manage staffing at the Branch in the absence of the Branch Manager and
Assistant Manager. Understand the physical facility as well as emergency
and security procedures.

9. Perform other related duties as assigned.
-- 
Sincerely,
-- 
*Samantha Jordan*
*Children's Librarian/Licensed Michigan Realtor/Yoga Teacher*


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