[Michlib-l] Computer Help Request - New Computers Broke Amazon

[Ted Gregory]

Hello,

Thanks to one of your suggestions, we tried the checkout process using
Chrome and we were able to see the payment option box. Many thanks to
everyone who helped us out with this issue.

- Ted Gregory

On Thu, Sep 2, 2021 at 1:54 PM Ted Gregory <mackinaw1 at gmail.com> wrote:

> Hello,
>
> Recently the Mackinaw Area Public Library got some new computers (Dell
> Inspiron 7000s running Windows 10) in our office. Today we tried to make an
> Amazon order, and the box with the payment options didn't load with the
> rest of the page. Through experimentation, we discovered that this problem
> is 1) limited to the new computers (older models worked fine), and 2) not
> browser-based (the problem persisted between Edge and Firefox). We've
> fiddled with some settings, but nothing seems to have any effect.
>
> If anybody has an idea about how to fix this, we would be grateful.
> Thanks,
> --
> Ted Gregory
> Mackinaw Area Public Library
> mackinaw1 at gmail.com
>
> Find us online at http://www.mackinawareapl.michlibrary.org/
> <http://mackinawareapubliclibrary.org/>
> and on Facebook!
>
> 528 W. Central Ave.
> P.O. Box 67
> Mackinaw City, MI  49701-0067
> phone: (231) 436-5451
> fax: (231) 436-7344
>


-- 
Ted Gregory
Mackinaw Area Public Library
mackinaw1 at gmail.com

Find us online at http://www.mackinawareapl.michlibrary.org/
<http://mackinawareapubliclibrary.org/>
and on Facebook!

528 W. Central Ave.
P.O. Box 67
Mackinaw City, MI  49701-0067
phone: (231) 436-5451
fax: (231) 436-7344
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